Service & contact

Your personal point of contact for purchasing and selling advices. Your account manager is your flexible, proactive partner who:

• maps out the energy needs for your company
• helps you to keep your energy budget under control
• actively responds to market opportunities with you
• offers you the most appropriate product and contract

You can call on our energy experts with all your energy questions. Their focus? Offer client oriented, quick and high-quality service. What you can count on:

• expertise that is available every day
• clear communication
• strict and punctual follow-up and handling of your question

Handle your energy affairs yourself quick and easy with My Eneco Business.

In My Eneco Business you can:

• View and download invoices
• monitor your energy consumption
• consult market prices and indices
• plan your energy purchases

A timely, correct and clear invoice is a priority for you and for us. What you can expect:

• monthly invoices around the same time period
• carefully checked invoices
• clear and detailed overview of your energy consumption
• flexible possibilities regarding additions to invoice
• delivery through Basware with the possibility to link to accounting system

We support you with the application for new electricity and natural gas connections or adjustments to your installation. This means:

• connection work: new connections and reinforcements
• proactive follow-up, transparent communication and information
• accurate information on power failures

Do you have several locations? With our experience, we would be happy to take over your energy affairs. Our customised approach:

• one point of contact
• customised invoicing
• manage your connections portfolio yourself online
• arranging new connections or reinforcements
• frequent contact and overview