This disclaimer applies to each page of the www.eneco.be website (hereafter referred to as ‘the website’), managed by Eneco Belgium nv/sa (hereinafter ‘we’ or ‘Eneco’). Eneco encourages you to read the content of this document carefully before using the website in question, in any way whatsoever. Before using our website, you should indeed expressly agree to the content of this document. If not, we request that you leave immediately.

Nature of the information provided
The information on our website is general information. Consequently, it is not adapted to personal or specific circumstances and as such cannot be considered as personal advice. This site is offered ‘as it is’ and offers no guarantee.

Our site has been drafted with the greatest care. We endeavour to ensure that the information provided is comprehensive, accurate, specific and up-to-date. If you notice any errors, please get in touch with us via the contact form.

No rights will result from the information as it is presented on our website. If information from Eneco on the Internet differs from the printed version, it is the latter that will prevail over the online version.

Liability
Use of this website (and the information it contains) is under the sole responsibility of the user. By use of this website, we refer, not exclusively, to downloading, asking questions, displaying, consulting, listening (to advertisements, for example), filling and sending forms, using the services on offer (information request, for example), and carrying out procedures (such as entering into a contract).

Eneco cannot be held liable for any direct or indirect damages that may occur from using their website, or the inability to use it (in this case, including, but not limited to, incomplete or incorrect information, time loss, viruses, personal damage, bad luck, data breach, loss of profit, damages due to the website being taken down, etc.). However, no provision excludes our liability in the case of a fault, gross negligence, fraud, bodily injury or death.

As far as possible, we strive to secure the site with all reasonable and possible means to prevent any inconvenience caused by technical errors. However, we cannot guarantee uninterrupted access. Eneco reserves the right to shut down the website without notice.

Hyperlinks
Our website contains hyperlinks that lead to third party or partner websites, over which we have no authority enabling us to carry out any monitoring (either technical or regarding the content). We cannot provide any guarantees that the information there is exhaustive, accurate or up-to-date (particularly concerning Eneco products) or that the site is available. Therefore, we cannot be held liable for direct or indirect damage that may occur.

Intellectual property rights
The content of the website and the information, images, sounds and texts contained on it are protected by copyright and database law. Unless otherwise specified, these rights belong to Eneco. The texts, images and videos available on our website cannot be reproduced or used other than for downloading and consulting the website on a computer and/or printing a hard copy for personal, non-professional purposes, without prior written consent from Eneco.

Information on the website
The information, software, products and services (‘information’) provided on or through this website may be incomplete in various ways. Eneco does not guarantee that it is accurate, reliable, up-to-date or specific. The information is provided and reproduced without any guarantee. Eneco declines all responsibility concerning viruses that may be encountered despite the precautions taken on the website and declines all responsibility for any damage caused by such viruses. Eneco expressly reserves the right to modify the website at any time.

Modifications
We reserve the right to modify the content of this disclaimer. If the disclaimer is modified, the modifications will be announced on the website home page and/or by e-mail. Modifications will come into effect 30 days after they have been announced. The last time this document was modified was on 01/06/2018.

Privacy
We respect your privacy. The personal data that you enter on our website is processed in a confidential manner. For more information, please read our Privacy Statement.

Applicable law and competent courts
This disclaimer is governed by Belgian law. Any disputes arising from these terms and conditions, or in any way connected to the website will be submitted to the courts of the district of Mechelen, unless otherwise stipulated by law.

Contact details
If you have any questions or comments regarding this disclaimer, please contact: Eneco Belgium nv/sa, Battelsteenweg 455i, 2800 Mechelen or use our contact form.