Frequently Asked Questions
Why are the meter readings important in case of a move or takeover?
When the new owner or tenant starts using the property, the meter readings must be recorded. These meter readings will be used to calculate a correct final invoice for the user who is leaving and be used as a starting point for the new user. If no meter reading is passed on, the grid operator will make an estimation of the consumption based on historical data. To avoid estimation and to ensure clear invoicing, we kindly request you to always inform us of the correct meter readings. This is not necessary for automatic meters though.