Frequently Asked Questions

I have been an Eneco client for a couple of months only. Why do I have already received a yearly invoice?

Eneco get your yearly invoice ready after your annual meter reading. The meter-reading company defined by your distribution grid operator is responsible for planning when the meters are to be read. As an energy supplier, we have no say in this planning.

Just as it was before, your meter is read at a fixed time. It is therefore possible that you received an yearly invoice shortly after you switched to Eneco. You will receive your next yearly invoice a year later.